- The Compose Comment box is always persistent and takes up a lot of visual real estate, pushing the live comments further below the content it’s associated with.
- Commenters could not compose comments with any formatting (bold, italic, bullet points, etc.)
- Commenters could not attach media files to a comment.
- It was not obvious to commenters how to tag friends in their comments and there was no button to use if you didn’t already know to type “@”
- To implement an inactive state for the compose comment box that takes up less space and is unobtrusive.
- To implement a WYSIWYG editor so that commenters can format their comments as they compose them.
- To implement functionality that would allow users to attach media files to their comment.
- To add a button and UI for friend-tagging that makes the feature more easily accessible to users.
Lead Designer, Front-End Implementation
- By implementing an inactive state for the compose comment box, users who are more interested in reading live comments will be able to access them without obstruction.
- By implementing a WYSIWYG interface, commenters will be able to format their comments, which makes comments more legible.
- By implementing media attachments, users will be able to include a photo or video in their comment rather than just a link to one.
- By implementing a friend-tagging button, users can more easily access this feature and will tag their friends in comments more often.
Added buttons for WYSIWYG, Media Attachments, and Friend-Tagging to a new UI bar at the top of the Compose Comment box.
Exposing all the WYSIWYG options in a toolbar is very heavy-looking and takes up additional screen real estate. We decided to put these options in a drop-down menu to save space, see final solutions below.
Final Solutions & Design
Created a Collapsed State for the Compose Comment box so that it is less obtrusive.
Created a self-contained Compose Comment box with all additional functionality accessible via drop-down menus, accessed by clicking on the initial collapsed state (pictured above).
Implemented WYSIWYG formatting options in a drop-down menu.
Implemented a drop-down menu for Friend-Tagging.
Implemented Media Attachments via Links in a drop-down menu.